UBPayments.com Features

Customers can:

• Sign up, view, and pay for their accounts on the Web, 24 hours a day
• View their current Utility Billing account balance, billing and payment history, consumption history, and account address information
• Fill out Electronic Service Request Forms that can be e-mailed directly to a department or individual, or imported into UB Service Requests to be tracked and handled within the Springbrook UB software
• Read online messages sent by you directly to individual customers informing them of policy changes, upcoming events, conservation ideas, and other important information

• Get instant status for total UB receivable and number of Utility Billing accounts, Web site activity, number of customers who have signed up for the service, and number and amount of payments made online
• Maintain the display of your UBPayments.com pages, including page colors, what tabs your customers can see, and how (or if) they're allowed to pay
• Create custom Electronic Service Request forms for your customers to fill out and submit online
• Link a customer's login to multiple UB accounts so they can pay them all at once
• Send online messages to customers that they can read when they log in to their account
• Print reports for utility accounts and balances, online users, Web activity, payment activity, and more
• View any customer's account to answer questions or clarify what they're seeing online